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ACCOR
VACATION CLUB

Accor Vacation Club is one of Australia and New Zealand's
leading holiday and lifestyle programs

Dear Member,

Your Members website will be temporarily unavailable whilst we work on the latest update. Please be assured that we are working through this as quickly as possible and will advise when the website is available again.

Member Services and Reservations are open from 7am Queensland time and are here to help you on AU 1300 76 14 14 or NZ 0800 76 14 14

ACCOR
VACATION CLUB

Accor Vacation Club is one of Australia and New Zealand's leading holiday and lifestyle programs

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Maximising My Membership

Congratulations on your Club Membership!

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You are now a Member of an exclusive Club that enables you to experience world class holidays and stunning experiences in some spectacular locations.

Now that you’re a Member, our primary goal is to help you plan and book your first holiday so you can start to immediately benefit from your Membership. The below steps will help you get started and maximise your Membership.

I have recently joined... now what?

Step 1: Start Dreaming

Maybe it’s a cruise, a beachside resort, a wine tour or an outback adventure that interests you? Whatever style of holiday you prefer, our role is to help you get inspired, make some destination recommendations, establish the dates you’d like to travel and start the booking process. Our Member Services Team is always available to provide you with advice on how to maximise your Membership. They can suggest holiday destinations that suit your specific needs, help you optimise your points to secure a dream holiday, alert you to upcoming special offers that you might like, and can, of course, assist with every aspect of booking your holiday.

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Your first call with our Member Services Team

Soon after joining you will receive a welcome call from our dedicated Accor Vacation Club Member Services Team to help you start planning your first Accor Vacation Club holiday. Our Member Services Coordinators will:

Intro Introduce you to the Club and outline the benefits of your Membership

Overview Give you a comprehensive overview of how to log into and navigate the Membership website

Demo Show you how to book a holiday using the reservation system

Points Explain how the Points are allocated and redeemed

Seasons Take you through the Seasonal Calendar and explain how it operates

Team Introduce you to the Accor Vacation Club Teams, their roles and how each Team can help you

Shortly after this first phone call, you’ll also receive in the mail a Welcome Pack. This pack will contain:

  • an overview of what the Club offers
  • guest certificates that allow you to ‘gift’ your friends and families a holiday if you can’t get away
  • your personalised Membership Card to use when checking in

If you have time during this first phone call, we’ll help you start planning your first holiday right away. If not, we’ll arrange for a second call to take place after you’ve had some more time to think about where you’d like to go and some possible dates.

View our properties

Step 2: Meet Us In Person at Our Member Education Workshops

A fantastic way to find out more about the holidays and experiences we offer is to attend one of our Member Education Workshops.

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Attend a workshop

Our workshops are held regularly throughout Australia and New Zealand and we highly encourage you to attend them.

Meet Travel partners from the cruise and tour industries and hear their presentations on upcoming trips

Network With other members and develop new friendships

Brochures Take home some guides for further reading

Step 3: Keeping In Touch

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Our email updates

You’ll receive monthly emails from us presenting you with the latest travel specials, including:

  • Club bargains and specials
  • Accor Hotel hot offers
  • Dates of Member Education Workshops
  • New product announcements
  • Resort updates
  • Travel specials
  • …and much more

Congratulations once again on choosing to make the Accor Vacation Club your partner in travel. We look forward to being of service to you. A lifetime of wonderful holidays await you. Welcome to the Club!

Exclusive Extras For Our Premiere Plus Members

Exclusive to our Première Plus Members, Accor Vacation Club Personal Benefits provide you with access to exclusive holiday destinations and experiences.

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Personal benefits available to our Première Plus members include:

  • Accor Hotels Select
  • Accor Vacation Club Travel
  • Interval International
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Accor Vacation Club Travel provides Première Plus Members the ability to transfer the Première Points to Discovery Dollars, and then use these towards tour packages, worldwide hotel stays, and cruises. Members can also earn additional Discovery Dollars when booking international and domestic flights, car hire or rounds of golf through Accor Vacation Club Travel.

HOTELS
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TOURS
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CRUISES
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RESORTS
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Our Latest News
What's new at Accor Vacation Club? There’s always something exciting happening at Accor Vacation Club, and we're here to tell you about it. Our dedicated team are passionate about giving Club Members exciting new offers, and suggesting inspiring ways to maximise their membership.
Our stay at The Sebel Darling Harbour The Pinnacle
We love receiving feedback from our Members enjoying their Club holidays. Here is a message to Craig...
Your stay at The Sebel Sydney Manly Beach
We had a lovely stay in a club room (203?) for 8 days at The Sebel Manly. The first thing that impressed...
A wonderful week in Palm Cove
Members Darrell and Lauren had a wonderful seven day holiday recently at The Sebel Palm Cove Coral Coast...
Twin Waters Sunshine Coast Refurbishment Complete
Exciting news! The latest refurbishment at Twin Waters Sunshine Coast is now complete and the finished...

Benefits Of The Club

Check out all the amazing Benefits that Accor Vacation Club has to offer, including Cruises, Accor Hotels Select, Interval International exchange program and so much more...

accor vacation club property collection