Member e-lounge
21 July 2026
Accor Vacation Club is growing. We are excited to announce the upcoming addition of two new resorts to the club: Mantra on View Surfers Paradise and Mantra on Jolimont Melbourne. These are the first new resorts to be added to your Club since Mercure Gold Coast in 2017.
Travel + Leisure Co. secured the development rights for Accor Vacation Club in 2024 with the intent to grow the club and expand holiday opportunities for members. These two new resorts are an important step towards delivering on that commitment.
Initially, a small number of apartments at each resort will be accessible through Accor Vacation Club. We intend to add more apartments at these properties if opportunities arise and the club grows – which we have recently done with Peppers Manly Beach, Freshwater Point Resort Broadbeach, and the Mercure Gold Coast.
Please note that while the Club will not manage these new resorts, both properties will remain under experienced Accor management.
Mantra on View Surfers Paradise
Located in the heart of Surfers Paradise, Mantra On View’s bright, coastal-style accommodation and sweeping ocean views will immediately put you in a holiday state of mind. Freshen up at Surfers Paradise beach – just at the end of the block – walk to the shops or cafes nearby, or soak up the sun on your balcony.
The resort offers buffet breakfast at Nosh Pan Asian, complimentary Wi-Fi, Foxtel, Ocean Day Spa, an onsite salon, fitness centre, and events spaces capable of catering for up to 600 people. Each apartment features a private balcony with partial ocean views, air conditioning, workstation, and ensuite with bath.
Accor Vacation Club intends to acquire the following apartments:
- 3 x Studio Deluxe
Mantra on View Surfers Paradise
Mantra on Jolimont Melbourne, Accor Vacation Club Apartments
Mantra on Jolimont Melbourne offers a European-inspired stay in the heart of one of the world’s most liveable cities. A short walk from iconic venues like the MCG, AAMI Park, Rod Laver Arena and Hisense Arena, it’s the perfect destination whether you’re an AFL, rugby league, cricket or tennis fan – or you’re in Melbourne to see your favourite act live in concert.
Hotel facilities include heated outdoor pool and spa, complimentary Wi-Fi, onsite gym and Boundary Line Bar & Kitchen. Each apartment offers air conditioning, king bed, kitchenette (microwave, fridge, toaster and sink), complimentary Wi-Fi, and ensuite.
Accor Vacation Club intends to acquire the following apartments:
- 1 x 1-bedroom Deluxe
- 1 x Studio
Mantra on Jolimont Melbourne
While the addition of two new resorts is a significant announcement, the Developer remains firmly focused on further quality acquisitions, and hopes to be in a position to make more announcements in the future.
Booking Information
Mantra on View and Mantra on Jolimont will be part of the Group B Seasonal Calendar:
Check Seasonal Calendar here
A refurbishment program to further enhance the comfort and presentation of the apartments – funded by the Developer, Travel and Leisure Australia – is underway.
Mantra on View will be available for Accor Vacation Club members to book through the website or Member Services from 11am Australian Eastern Standard Time (AEST) on Tuesday, 11 August, 2026, for stays commencing from Monday, 17 August. A booking date for Mantra on Jolimont will be provided soon.
We look forward to welcoming you to these new destinations and sharing more exciting additions to the Accor Vacation Club portfolio in the future.
16 March 2026
An updated SPDS can be viewed here: https://accorvacationclub.com.au/product-disclosure-statement/
The main update from the current versions is:
- Introduction of a Processing Fee applicable when submitting an application to purchase Premiere Points.
2 February 2026
We are currently experiencing technical issues with our phone system. Our team is working to restore service as quickly as possible. In the meantime, you may send us a message on info@accorvacationclub.com.au and we will attend to your enquiry as soon as possible.
We apologise for any inconvenience and thank you for your patience.
22 January 2026
We have been made aware of current system issues with the 2026 club fee billing, and we apologise for the confusion and frustration this may cause those members who have been affected.
These issues include failure of scheduled direct debit to be processed or the incorrect amount being debited. Our teams are working on identifying and remedying these issues as a matter of urgency and in the interim please be assured that:
- No late fees or penalties will apply
- Any excess charges or payments will be identified and refunded automatically
- Outstanding payments will only be processed once the issue is fully resolved
We will provide updates here and confirm when the issues have been resolved. If you need assistance, please contact our support team at billing@accorvacationclub.com.au or by phone:
• Australia: 1300 76 14 14 (option 3)
• New Zealand: 0800 76 14 14 (option 3)
Due to the volume of enquiries, you may experience longer wait times when calling our team.
Thank you for your patience while we resolve this.
10 January 2026
After a total fire ban and Catastrophic Fire Danger Ratings over parts of Victoria yesterday, conditions have fortunately improved today.
The Sebel Pinnacle Valley was closed yesterday but will reopen for check-ins and new bookings from tomorrow.
We recommend you visit the CFA website and download the VicEmergency app to keep up-to-date with the latest information.
Some road closures continue to be in place. Air quality is poor with visible smoke in the Pinnacle Valley area.
9 January 2026
We have made the difficult decision to close The Sebel Pinnacle Valley today, January 9, for safety reasons associated with today’s fire conditions.
The Country Fire Authority (CFA) has declared a total fire ban for Victoria for today and issued Catastrophic Fire Danger Ratings for large parts of the state. While it appears there is limited fire risk to the resort itself, fire authorities are warning that there is a risk along the access routes, and some roads may be closed.
Members and guests travelling to The Sebel Creswick Forest should still exercise a high degree of caution.
If you are travelling or staying in Victoria, we recommend you visit the CFA website and download the VicEmergency app to keep up-to-date with the latest information.
If you find yourself in danger, please follow the instructions of local fire authorities and your resort team, who will be directed by the CFA.
8 January 2026
Catastrophic Fire Danger – Victoria
The Country Fire Authority has declared a total fire ban for Victoria and Catastrophic Fire Danger Ratings for large parts of the state for tomorrow, January 9. Extreme Fire Danger ratings extend to the rest of the state.
We advise members travelling to or staying at The Sebel Creswick Forest and The Sebel Pinnacle Valley to exercise caution.
We strongly recommend visiting the Country Fire Authority’s website and downloading the VicEmergency app to keep up-to-date with the latest information, and to review what is not permitted under a total fire ban.
Our teams will continue monitoring new fire information closely. In the event of a fire starting, please follow the directions of the local fire authorities and your resort team.
8 December 2025
ACCOR VACATION CLUB UNVEILS $5.1M REFURBISHMENT OF
THE SEBEL MELBOURNE FLINDERS LANE
Melbourne, Australia, 8 December 2025: The Sebel Melbourne Flinders Lane is proud to announce the completion of a $5.1 million refurbishment, designed to reinforce the property’s reputation as one of Melbourne’s leading boutique hotels.
The Sebel Melbourne Flinders Lane has long been regarded as a standout choice for sophisticated accommodation in Melbourne, and this major upgrade ensures the property continues to deliver an exceptional experience for members and guests.
The refurbishment – with a theme of “contemporary urban chic” – sees all 60 of the hotel’s suites updated with a lighter colour palette of beige and tan in living areas and dynamic charcoal and grey in the bathrooms. Each suite was refreshed with new furniture, soft furnishings, lighting and décor, while bathroom fittings and fixtures were replaced. The result is a collection of chic, modern suites designed to meet the expectations of Accor Vacation Club members and guests seeking stylish inner-city accommodation.
Public areas have also been revitalised to reflect the fresh design direction with new carpet, artworks and paintwork in corridors, and a complete reconfiguration of the reception to create an inviting check-in area and a relaxing lounge for guests to enjoy, complete with electric fireplace.
Craig Wood, CEO of Accor Vacation Club, said, “We continually upgrade and refresh our properties as part of our commitment to providing exceptional experiences for our more than 30,000 members. The Sebel Melbourne Flinders Lane has always been a much-loved property, and with this multimillion-dollar refurbishment, we’re confident it will remain a standout choice for members who want to be based in the very heart of Melbourne.”
The Sebel Melbourne Flinders Lane is one of the most sought-after properties in the portfolio of Accor Vacation Club, one of the region’s leading vacation ownership clubs, which includes 24 resorts across Australia, New Zealand and Indonesia.
In line with its sustainability standards, the hotel donated its high-quality pre-loved furniture to local charities, ensuring valuable resources were reused within the community, rather than going to landfill.
Accor Vacation Club is operated by Travel + Leisure Co., a leading leisure travel company, providing more than six million holidays to travellers around the world every year.
1 September 2025 – New Developer Benefit – Lifestyle Club Connect
The Developer has announced a new Lifestyle benefit – “Club Connect”. This benefit is available to Traveller members and above who have joined the Lifestyle program and allows them to exchange their points with other Accor Vacation Clubs, also effective from 1 September 2025.
Many of you would have recently heard about the launch of Accor Vacation Club Asia Pacific, a new vacation club for Asian consumers to experience the standard of holidays you enjoy as a member of Accor Vacation Club.
The intra-club arrangement allows eligible members of Accor Vacation Club, the new Accor Vacation Club Asia Pacific and the existing Accor Vacation Club Asia, to access inventory in the other Accor Vacation Club-branded clubs.
The booking window for Club Connect is eight months, meaning that club members have an opportunity to book inventory in their own club before members of other clubs have any booking access. Club Connect reservations have a minimum stay of two nights and exclude reservations of only Friday and Saturday night. There is no exchange fee payable but a cleaning entitlement (or a cleaning fee) will be required. When exchanging, you must abide by the other clubs’ rules and guidelines.
A team will monitor the exchange activity taking place between the clubs and will adjust restrictions – both on the number of members who are able to exchange and the inventory available – in order to achieve a long-term balance between clubs. This means that the number of bookings able to be made at the other clubs will be subject to how many bookings their members make in your club.
As Club Connect is a Developer benefit, it can be adjusted or removed at any point in time.
You can find more information in the Product Disclosure Statement here.
If you have any questions regarding this new direction or the new Club Connect benefit, we encourage you to contact Member Services:
AU: 1300 76 14 14
NZ: 0800 76 14 14
info@accorvacationclub.com.au
1 AUGUST 2025 : Peppers Hunter Valley, Accor Vacation Club Apartments
We are pleased to announce the rebrand of the Grand Mercure Hunter Valley The Vintage to Peppers Hunter Valley. Your club apartments at the property will now be known as Peppers Hunter Valley, Accor Vacation Club Apartments.
Peppers is a premium Accor brand renowned for providing guests with a sense of refined indulgence, personalised service and attention to detail. There are just 27 hotels and resorts worldwide and they provide an experiential stay that goes beyond a hotel or resort room – country estates, beachside retreats, vineyard properties and world-class golf resorts.
Grand Mercure is also a premium brand within the Accor portfolio, but resort management and Accor believe the Peppers brand more accurately reflects the Hunter Valley property. Peppers is also a uniquely Australian brand which was originally born in this Australian region.
The services and facilities offered to members at the property will continue as normal. If you have any questions, please feel free to reach out to your Member Services team.
We have collated the below FAQ’s based on the calls and emails we have received. Should you have a question not answered below, as usual, just give us a call or email on 1300 76 14 14 (AU), 0800 76 14 14 (NZ).
How does this acquisition of Accor Vacation Club work?
- Travel + Leisure Co. has agreed to acquire Accor’s timeshare business (known as Accor Vacation Club), representing 24 resorts and more than 30,000 members. The transaction should complete on 1st March.
- Following completion of the acquisition, it will create a new line of business for Travel + Leisure Co. as Accor is added to the company’s portfolio of brand affiliations, including Wyndham, Margaritaville, and Sports Illustrated.
- Travel + Leisure Co. is a partner of choice for leading hospitality brands because it is able to individually curate their brands and maintain their unique offerings to travelers.
What is Travel + Leisure Co.?
- Travel + Leisure Co. is the world’s leading membership and leisure travel company. It is made up of the following business lines:
- The world’s largest vacation ownership company with more than 245 vacation club resorts around the world and a brand portfolio including Margaritaville Vacation Club, Shell Vacations Club, Club Wyndham and WorldMark by Wyndham.
- The world’s foremost membership travel business featuring the largest vacation exchange company, RCI, and distinctive membership travel brands.
- The business features a diverse portfolio of brand affiliations and Accor Vacation Club will join these powerhouse brands.
- Importantly, with brand affiliations including Wyndham, Margaritaville and Sports Illustrated, Travel + Leisure Co. is a partner of choice for leading hospitality brands, able to individually curate their brands and maintain their unique offerings to travelers.
How will AVC membership be affected?
- Following completion of the acquisition, the existing rights and benefits Accor Vacation Club members enjoy as members of the club will not change.
How will club growth change as a consequence of this acquisition?
- We cannot speculate on the future of additional properties or direction of Accor Vacation Club. As noted in the press release, Travel + Leisure Co. has announced its intention to grow the club. Details about that growth strategy have not yet been announced.
What will happen to employees of the current Accor Vacation Club
Following completion of the acquisition;
- There are approximately 350 employees of Accor Vacation Club who will join Travel + Leisure Co. when the deal is closed.
Will the name of club change?
- No. The club will be continue to be called ‘Accor Vacation Club’ for as long as the licence for the name from Accor to Travel + Leisure Co. continues.
Will Accor Vacation Club properties now be accessible through RCI?
- Not at this time. Accor Vacation Club currently has an exclusive exchange agreement with Interval International which expires in 2027.
Will the clubs be merged into one?
- There is no intention to merge clubs developed by Travel + Leisure Co. and clubs developed by Accor. Travel + Leisure Co. can individually curate brands and maintain their unique offerings, and intends to do this with Accor Vacation Club and existing brands.
Will there be an exchange agreement between both Club Wyndham South Pacific and Accor Vacation Club?
- There are currently no cross-club or exchange agreements in place or under negotiation between any Travel + Leisure Co. club and Accor Vacation Club.
Why did Travel + Leisure Co. agree to acquire Accor Vacation Club?
- Once the transaction is complete, this is a strategic acquisition that will enable Travel + Leisure Co. to fulfil one of its key intents to operate vacation ownership businesses under other well-known brands.
- Travel + Leisure Co. is a partner of choice for leading hospitality brands because they are able to individually curate their brands and maintain their unique offerings to travelers.
- It will also serve to expand Travel & Leisure Co’s reach and explore an incredible opportunity to build revenue streams in markets outside North America.
How does this meet ACCC requirements?
- Travel + Leisure Co. has provided the Australian Competition and Consumer Commission (ACCC) with all details about this acquisition and ACCC has confirmed it does not intend to conduct a public review or otherwise provide any objection to the acquisition.
Will our club be serviced by Wyndham Destinations associates?
- Accor Vacation Club personnel will continue to service the club.
Have Travel + Leisure Co. purchased the club?
- Travel + Leisure Co. have agreed to purchase the developer and responsible entities that manage the Accor Vacation Club business but the structure of the club itself will not change.
Who will the Responsible Entity be for Accor Vacation Club moving forward?
- The Responsible Entity remains unchanged; however, after closing, the parent company of the Responsible Entity will be Travel + Leisure Co.
Will we still have access to Accor Hotels Select program?
- Yes; if you are a Première Plus member, your benefits will not change at this time.
October 2023 – Refurbishment Update: The Sebel Darling Harbour The Pinnacle
Here is Darren – our Technical Services Supervisor with an update on the refurbishment currently underway at The Sebel Darling Harbour The Pinnacle. #AccorVacationClub #ilovemytimeshare #ATHOC #AccorVacationClub #ilovemytimeshare #ATHOC
PLEASE NOTE: NSW Government and Sydney Metro are currently working to deliver Sydney Metro West – a new underground metro railway between Parramatta and the Sydney CDB. This means that there could be works taking place during your stay. For up to date information on the program of works please visit sydneymetro.info, call the community information line on 1800 612 173 or email sydneymetrowest@transport.nsw.gov.au.
